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Nowadays, most businesses are opting for VoIP phone systems, as theyre affordable, reliable, feature-rich, and can be accessed remotely. Features like on-hold customisation, auto attendant, and find me follow me make for a smooth customer experience when someone calls your business. Meanwhile, unified communications (UC) features, such as video conferencing and instant messaging, mean many VoIP systems are not so much phone services as full team communication suites.
Of course, if VoIP isnt for you, youll find that there are lots of more traditional phone systems still available on the market.
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